Input sought from site managers regarding University-wide Website Redesign Project
The Website Information Architecture and Redesign Project team is requesting input and collaboration from campus website managers by Thursday, Aug. 15.
Content across University websites and pages will be restructured to adopt to a new visual theme. Reworking navigation and content structures will improve user experience and engagement with the University’s primary calls to action for applying, visiting and giving.
Action required by site managers:
- Select preferred implementation batch by indicating it in the corresponding column C
- Choose preferred level of support needed from the Office of University Communications, noting the level (basic, intermediate, comprehensive) in the corresponding column D
To facilitate timely planning and coordination, make selections by Aug. 15.
Selecting preferred implementation batch
Each campus department and unit must select a batch during which they would like to implement site changes. Selecting a phase allows the Website Information Architecture and Redesign Project team to provide the necessary support and resources tailored to meet department/unit schedules and needs.
All batches will occur during Phase 3 of the launch process. Phase 1 and 2 consist of the launch for charlotte.edu, academics.charlotte.edu, admissions.charlotte.edu, gradadmissions.charlotte.edu, gradschool.charlotte.edu and search.charlotte.edu.
Available batches are:
- Batch 1: July 2025
- Batch 2: October 2025
- Batch 3: January 2026
- Batch 4: April 2026
- Batch 5: May 2026+
Note: Selecting a phase does not guarantee the implementation of site updates during that time. The project team will cross reference requests with the site’s traffic and overall visibility along with others in the requested phase. Departments and units will be notified once the implementation timeline is finalized.
Choosing preferred level of support
The Website Information Architecture and Redesign Project team would like to gauge the level of support departments/units will need to change their websites’ information architecture and content.
Basic support:
Guidance on best practices, templates and initial setup
Intermediate support:
Includes basic support plus regular check-ins and troubleshooting assistance
Comprehensive support:
Includes the support listed above as well as strategy development and content creation
Note: Selecting a level of support does not guarantee that the Office of University Communications will be able to meet it. Support requested across the University will be analyzed to best allocate UCOMM resources.
What’s next?
After receiving the support requests, the Website Information Architecture and Redesign Project team will provide detailed timelines and resources to help departments/units through the implementation process. The team’s goal is to ensure a seamless transition and to enhance the overall user experience of our University’s digital platforms.