Boost your workplace impact with August’s Unleash Your Niner Potential workshops
Registration is open for the August 2026 Unleash Your Niner Potential workshops, a professional development series designed and led by UNC Charlotte’s human resources learning and organizational development team. This month’s sessions focus on effective decision making, digital communication, customer service, networking and the art of presentation— essential skills for thriving in today’s workplace.
All workshops take place in Colvard Building, Room 5092. Register through the learning and development portal.
August workshop lineup
Effective Decision Making: From Small Choices to High-Impact Outcomes
Thursday, Aug. 4, 3 to 4:15 p.m.
Registration link
Master the art of making decisions both large and small, with strategies tailored to urgency, fact gathering and level of impact. Learn to define your choices, weigh pros and cons and recognize the common pitfall, choosing not to decide. Explore techniques to alleviate decision anxiety, avoid decision fatigue and trust others for input. Practice rapid decision-making. Leave feeling confident to tackle decisions with clarity, speed and purpose, whether under pressure or in everyday life.
Digital Communication: Strategies for University Success and Efficient Email Management
Thursday, Aug. 13, 1 to 2 p.m.
Registration link
Equip yourself with skills needed to navigate digital communication in an academic setting. Learn university expectations for professional communication, manage email effectively with tools like YAMM (Yet Another Mail Merge) and streamline your workflow using AI-driven responses. Explore the 4D Method and PASS model (Purpose, Audience, Style, Structure) for working quickly through your inbox. You’ll also establish effective reply times and use templates to handle routine tasks efficiently. Leave being able to manage communications like a pro, responding promptly and professionally.
Foundations of Customer Service: Building a Culture of Support at UNC Charlotte
Tuesday, Aug. 18, 9 to 10:15 a.m.
Registration link
Explore the skills and mindset needed to deliver exceptional customer service across campus. Whether supporting students, collaborating with faculty or assisting visitors, participants will learn how to communicate effectively, resolve issues with empathy and create positive experiences that reflect the institution’s values.
Effective Networking: Building Connections in Every Direction
Wednesday, Aug. 26, 10:30 to 11:45 a.m.
Registration link
Discover practical strategies for building meaningful connections across all levels—whether internally at Charlotte or within your wider career path. Learn to network at events, master the art of “working the room” and confidently follow up to maintain relationships. Leave with the tools to expand your professional network, develop lasting connections and navigate networking events with ease.
The Art of Presentation: Design Principles and Public Speaking Skills
Friday, Aug. 28, 9 to 10:15 a.m.
Registration link
Equip yourself with the tools to speak confidently and effectively in the workplace. Learn to structure your presentations for clarity and impact, tailor your message to different audiences, navigate unexpected challenges and maintain appropriate pacing, voice control and body language. Whether presenting at conferences, advising students or facilitating meetings, you will learn how to craft compelling messages and confidently get your point across.
The Unleash Your Niner Potential series equips Charlotte employees with practical tools, hands‑on learning and opportunities to connect with colleagues across campus. All 16 topics are offered throughout the year, ensuring employees have multiple opportunities to participate and continue developing their professional skills.
Unable to attend the August workshops? Explore additional workshops on the HR website.